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April 29, 2006

Comment moderation: open or closed?

In an earlier post, I said this:

Miliband's blogging doesn't prove a thing, except that he's willing to expose himself slightly. If my memory serves me correctly, he's filtering comments so he's still in control of both what he chooses to say and what feedback he chooses to publish.

To which David Miliband responded:

I was a bit confused by David Tebbutt's criticism that I was 'still in control of what [I] choose to say' - well of course I am; the point of the blog is that these are my own words!

And, I explained:

Yes, it was a rhetorical assertion.
A blog is no different to any other form of communication in that its author can reveal or hide whatever they wish.
Blogs don't have some magic dust that automatically makes them more credible than any other source of information. They are a channel which people can use or abuse how they wish...

Shortly afterwards, I was reading through other responses and I saw one from Ali Bushell which included this:

I think this is a great blog and am really enjoying reading and being part of it. I hope more Ministers, and indeed other public figures, start to do this more.

I definitely agree that Ministerial/political blogs will help to reduce the negative perception that our leaders are out of touch and don't listen to what people say, though, so a sterling effort on David's part if only for that.

I read that and wondered about who Ali Bushell might be. A bit of ferreting came up with someone of that name working for the department of education and science. I posted a comment to Miliband's blog immediately asking whether the commenter was the same Ali Bushell that works for the DfES.

Because of comment moderation, my remark was rejected.

Update: Following this post, my comment was approved. An oversight previously? Perhaps. It really doesn't matter. The issues raised were important. And, since we're on the subject of David Miliband, let's congratulate him on his new role as Environment Secretary.

Contrast this with Neville Hobson's treatment of one of my comments.

Neville was emphasising the benefits of getting information from the horse's mouth and bypassing the spin put on by journalists and PRs. He was following up on a Financial Times article by John Lloyd called The Truth About Spin.

Chris Edwards commented thusly:

Human nature is the key to all this and human nature is what leads to spin. That was the bit of Lloyd’s column you conveniently left out, Neville.

And I couldn't resist posing this question:

Oh dear. Does that mean Neville spun?

I know that these are trivial examples but they highlight an important issue. There are two kinds of comment moderation: the first cuts out abuse, irrelevance and spam, the second prevents inconvenient parts of the conversation from surfacing.

I take my hat off to Neville Hobson and leave it on for David Miliband. Neville understands the importance of transparency, David (or his blog admin person?) doesn't. I feel much more confident of getting the full story from Neville (despite the earlier spin remarks) than I do from David.

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Listed below are links to weblogs that reference Comment moderation: open or closed?:

» MP censoring taxpayer queries on taxpayer-owned blog from Jackie Danicki
David Milliband, Minister of Communities and Local Government, is happy for (undisclosed) government employees to post comments full of praise for him on the taxpayer-owned blog he uses to promote himself and his department. When a taxpayer - in this ... [Read More]

» David Milliband, government censorship and being punched from both sides from AccMan Pro
[note - so is David] All Ali has to do is come back and declare who he/she is and then we can fairly assess what is said. The more inventive of my readers will, Im sure, find ways of using Millibands blog to prise open government... [Read More]

» New Labour Meltdown from The Filter^
It's Sunday, and I'm feeling a little political so I thought i'd briefly comment on (it'd be wrong to ignore) the apparent meltdown occurring within the New Labour cabinet. For our American friends, a recap: the Deputy Prime Minister's been [Read More]

» David Miliband's promotional blog from Samizdata.net
David Miliband, Minister of Communities and Local Government, is happy for (undisclosed) government employees to post comments full of praise for him on the taxpayer-owned blog he uses to promote himself and his department. When a taxpayer - in this ca... [Read More]

» New Labour Meltdown from The Filter^
It's Sunday, and I'm feeling a little political so I thought i'd briefly comment on (it'd be wrong to ignore) the apparent meltdown occurring within the New Labour cabinet. For our American friends, a recap: the Deputy Prime Minister's been [Read More]

» David Miliband's promotional blog from Samizdata.net
David Miliband, Minister of Communities and Local Government, is happy for (undisclosed) government employees to post comments full of praise for him on the taxpayer-owned blog he uses to promote himself and his department. When a taxpayer - in this ca... [Read More]

Comments

Quite apart from this abuse of a taxpayer-funded blog, this is a sterling example of abhorrent customer service. Then again, when the customers don't actually choose your 'service,' and are forced under threat of violence to do so, you have the freedom to be a lot choosier about which ones you pay any mind. Sad but all too true.

Thanks for the comment Jackie. Can you enlighten me as to the "threat of violence" please? If I'm not clear about it, I'm sure other readers will be even less clear.

Some, of course, will know exactly what you mean.

Thanks.

Well, do you pay your taxes because you're chuffed with the products and services (and customer service) from the government, or because you'll be thrown in prison if you don't? That's the threat of violence I'm talking about.

Okay. Thanks. I realise I might face violence in prison. Didn't realise violence might be exercised in getting me there.

Oddly, when Margaret Thatcher slashed the top rate from 60% to 40%, I thought she'd gone too far. I was happy to pay, say, 50%. This lot, I resent every penny.

I don't think the exchange quite goes like this:

JUDGE: "Blah blah blah, you're going to prison."
YOU: "Nah, I don't really fancy it."
JUDGE: "Okay, then, you're free to go home."

One would go quietly and compliantly precisely because, if you don't, you go by force. It is the very threat of violence hanging over one's head that forces the payment of taxes or, further down the line, putting one's wrists out to be cuffed.

And I think you should be free to pay as much of your income as you like to the government - voluntarily.

:-) I like the last bit. Unworkable, I'm sure.

Violence-wise, I'm clearly too compliant for my own good.

Hey David/Jackie:

Ali says I'm cynical. Jackie flays me for missing the point but she's got 'comments closed.' Bit of a touch of the pot and the kettle methinks. I've emailed Jackie. Now I'll just get back in my pram having concluded I can't win and to get bakc on topic.

This is the first time I've seen comment moderation expressed in such a simple and clear way. Well done David. I have a Ts&Cs page. I make it very clear what I will and will not tolerate. And I'm a member of the Attention Trust.

All Ali has to do is come baqck and declare who he/she is and then we can fairly assess what is said. Having said all that, it is better to get something than nothing. and if censorship continues then we all know what we can do.

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